Privacy Policy – Freshova™
Freshova™ is the trading name of FRESHOVA LTD (Company No. 17062496). FRESHOVA LTD respects your privacy and is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party providers)
- Website usage data (via cookies)
2. How We Use Your Information
We use your information to:
- Process and fulfil orders
- Provide customer support
- Improve our website and services
- Send marketing communications (only with your consent)
3. Legal Basis for Processing
We process data under the following lawful bases:
- Contractual necessity
- Legal obligation
- Legitimate interest
- Consent (for marketing)
4. Data Sharing
We do not sell your data.
We may share data with:
- Payment processors
- Shipping partners
- IT and hosting providers
All third parties comply with data protection regulations.
5. Data Retention
We retain personal data only as long as necessary to fulfil contractual and legal obligations.
6. Your Rights
Under UK GDPR, you have the right to:
- Access your data
- Rectify inaccuracies
- Request deletion
- Restrict processing
- Object to marketing
- Lodge a complaint with the Information Commissioner’s Office (ICO)
7. Cookies
Our website uses cookies to enhance user experience and analyse traffic. You may control cookie settings through your browser.
8. Contact & Data Controller
Data Controller
FRESHOVA LTD, trading as Freshova™, is responsible for the processing of personal data collected through this website.
Business: FRESHOVA LTD
Company Number: 17062496
Trading Name: Freshova™
Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: contact@freshova.co.uk
Phone: +44 7869 236741
For privacy-related questions or requests concerning your personal data, please contact us using the details above.