At Freshova™, we are committed to delivering your footwear safely and efficiently.

Order Processing

Orders are processed after payment has been successfully confirmed. Please allow 1–3 business days for your order to be processed and prepared for dispatch.

Delivery

Once your order has been dispatched, delivery times will depend on the destination and shipping service selected at checkout.

You will receive order and delivery information using the contact details provided during checkout.

Shipping Costs

Applicable shipping charges will be displayed at checkout before you complete your purchase.

Order Tracking

Where tracking is available, tracking information will be provided after your order has been dispatched.

Delayed or Lost Orders

If your order is delayed or you believe it has been lost during delivery, please contact us at contact@freshova.co.uk with your order number so that we can investigate the matter and assist you.

Incorrect Delivery Information

Customers are responsible for providing accurate delivery information at checkout. Please contact us as soon as possible if you notice an error in your delivery details.

Contact Us

If you have any questions about shipping or delivery, please contact:

Freshova™
Email: contact@freshova.co.uk
Phone: +44 7869236741